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AI Case Studies

Take a look at our case studies below to see how Airiam's AI has improved productivity and business resilience.

Company X - Social Services Company

Challenges

Before Company X automated their processes, their team relied on a slow, manual process to check patient data. They had to go through records, flag any issues, and make sure everything followed the rules. It was a pretty time-consuming process.

Solutions

Company X teamed up with Airiam to automate compliance tasks, exception reporting, and communication. As a result, clinicians are now saving 6 to 8 hours a week and can access patient data in real time.

Time Savings

Automating compliance tasks and exception handling saved clinicians 6 to 8 hours weekly, freeing up time for patient care.

Process Automation

Manual checks and reports were replaced with automated workflows, ensuring timely and accurate compliance.

Data Accessibility

Clinicians could instantly query patient data, speeding up decisions and reducing delays.


Company Z - Financial Services Company

Challenges

Large financial documents had to be manually reviewed and approved at Company Z. The process was tedious and time-consuming, making it hard to keep up with volume and maintain accuracy.

Solutions

Company Z partnered with Airiam and built a workflow that automatically uploads documents, makes them searchable via a natural language interface, and routes those needing approval with recommendations. Analysts now get what they need faster and work more efficiently.

Faster Access to Information

Analysts can now search large documents using natural language, making it much easier to find what they need.

Streamlined Approvals

Documents that require sign-off are automatically routed with recommendations, speeding up the review process.

Higher Efficiency

The new workflow reduces time spent digging through files, allowing analysts to focus on higher-value tasks.


Company B - Technology Services Company

Challenges

Triage of incidents and service requests was eating up 80% of a senior team member’s time at Company B, a technology services company. It was a major bottleneck that kept them from focusing on higher-value work.

Solutions

Company B and Airiam automated the triage of help desk tickets using defined procedures. This freed up 80% of a senior team member’s time and sped up response times across the board.

Freed Up Senior Staff

Automating triage tasks gave back 80% of a senior team member’s time, allowing them to focus on more strategic work.

Faster Ticket Handling and Resolutions

Automating 30% of requests cut resolution times from 4 hours to 15 minutes thanks to smart routing and faster handling.

Improved Workflow

The help desk runs more smoothly with fewer bottlenecks and less manual sorting.

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